Privacy Policy

1. Introduction

Welcome to Tukutane Entertainment (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.tukutane.live (the “Website”) or engage with our services, including event participation, digital media, and online community platforms.

By using our Website or providing your personal information, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Information You Provide to Us

You may provide us with information when you:

• Fill out contact or booking forms

• Subscribe to newsletters or updates

• Participate in events, promotions, or contests

• Engage with our social media pages

• Send inquiries or communicate with our team

Examples of information collected:

• Full name

• Email address

• Phone number

• Event preferences or interests

• Social media handles

• Billing or payment details (if applicable)

b. Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address and device information

• Browser type and operating system

• Pages visited, time spent, and referring URLs

• Cookies and similar tracking technologies (see Section 8 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services and events

• To respond to inquiries and customer support requests

• To send newsletters, updates, and promotional materials

• To improve Website performance, user experience, and security

• To process transactions and event registrations

• To comply with legal obligations and prevent fraudulent activity

We only process personal data where we have a lawful basis to do so (consent, legitimate interest, contractual necessity, or legal compliance).

4. Sharing and Disclosure of Information

We do not sell or rent your personal data.
However, we may share your information in the following situations:

• Service Providers: With trusted third parties that assist in hosting, analytics, email delivery, or payment processing.

• Event Partners: Where necessary for event coordination, ticketing, or promotions.

• Legal Compliance: When required by law, regulation, or court order.

• Business Transfers: In case of a merger, acquisition, or restructuring of Tukutane Entertainment.

All third-party partners are contractually bound to handle data securely and in accordance with applicable data protection laws.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and accounting obligations

• Resolve disputes or enforce agreements

Once data is no longer required, it will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct inaccurate or incomplete information.

• Deletion: Request that we delete your data (“Right to be Forgotten”).

• Restriction: Limit processing of your data in certain situations.

• Withdrawal of Consent: Opt out of marketing communications or withdraw consent at any time.

You can exercise these rights by contacting us at info@tukutane.live.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access

• Alteration or disclosure

• Accidental loss or destruction

These include SSL encryption, secure server configurations, and limited staff access to personal data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site performance and analytics

• Personalize content and recommendations

• Remember user preferences

You can control cookie settings in your browser or choose to disable non-essential cookies. However, some features of the Website may not function properly if cookies are disabled.

9. Third-Party Links

Our Website may include links to third-party websites, event partners, or social media platforms.
Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before interacting with them.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will promptly delete it.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legislation, or our services.
All updates will be posted on this page with a revised “Effective Date.” Continued use of our Website after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Tukutane Entertainment
Email: info@tukutane.live
Website: www.tukutane.live
Location: Nairobi, Kenya